There are several ways to order
If you prefer to talk to us personally you can order by phone. Call our tollfree number 1-888-996-8160 . If you leave a message with our answering service, be sure and mention your name, the time you called and your phone number so we can call you back.
Use our secure shopping cart to shop online and send your order to us directly. You can fill in your specifications, preferred method of payment and delivery.
If you prefer you can email us your order using our contact form and we will get back to you to confirm the total amount owing including taxes and shipping charges and arrange for payment.
Payment and Delivery
We accept payment by Visa, Mastercard and PayPal. We ship anywhere in the US and Canada. by expedited parcel post. Please include a comment with your order if you require faster shipping. We can ship by Greyhound in Canada only.
All prices are listed in Canadian dollars and do not include applicable taxes or shipping. If you are purchasing through our online store, taxes and shipping will be added to your order during the checkout process. If you order via email or phone - all orders will be confirmed prior to processing so that the customer can approve the total price including shipping.
Shipping
Our shipping is calculated as a percentage of the total selling price with minimum base rates of $6.95 to $12.95 depending on location. See the following chart for examples.
| Location | Rate | Amount of Purchase | Shipping |
| In BC | Base | up to $70.00 | $6.95 |
| In BC | 10% | $100.00 | $10.00 |
| In BC | 10% | $200.00 | $20.00 |
| In Canada (not BC) | Base | up to $70.00 | $8.95 |
| In Canada | 12.5% | $150.00 | $18.75 |
| In Canada | 12.5% | $250.00 | $31.25 |
| United States | Base | up to $105.00 | $18.95 |
| United States | 15.0% | $150.00 | $25.70 |
| United States | 15.0% | $250.00 | $40.70 |
Our Guarantee
Once you have received your product we guarantee you will be pleased with the quality, warmth and durability. If you are not fully satisfied with our product just contact us and we will arrange for an exchange or credit.